Privacy Policy

Welcome to Zet Casino, a destination for online gaming entertainment. We protect your privacy and the security of your personal information. This Privacy Policy outlines how Zet Casino collects, uses, discloses, and protects your data when you interact with our website, services, and applications. We encourage you to read this policy carefully to understand our practices regarding your information and how we handle it.

By accessing or using Zet Casino's services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, do not use our services. This policy is an integral part of our Terms and Conditions.

Zet Casino collects various types of information to provide and improve our services, comply with legal obligations, and enhance your gaming experience. This includes:

• Personal Identifiable Information (PII): This includes information you provide directly to us when registering an account, making deposits, or withdrawals. Examples include your full name, date of birth, residential address, email address, phone number, and payment details (e.g., credit card information, e-wallet details). We also collect identification documents such as passports or driver's licenses for verification purposes.
• Transactional Data: Details of your betting activity, deposits, withdrawals, and other transactions conducted through your Zet Casino account.
• Technical Data: Information about your device and how you access our services, including your IP address, browser type and version, operating system, device identifiers, and unique device tokens.
• Usage Data: Information about how you use our website and services, such as pages visited, time spent on pages, links clicked, and game preferences.
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and telephone calls.
• Publicly Available Information: In some cases, we may collect information from publicly accessible sources to verify your identity or for fraud prevention purposes.

Zet Casino uses the collected information for various purposes, primarily to provide you with a secure, efficient, and personalized gaming experience. Our uses include:

• Account Management: To create and manage your account, verify your identity, process your transactions, and provide customer support.
• Service Delivery: To operate, maintain, and improve our website and services, including personalizing your gaming experience and offering relevant promotions.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent, illegal, or unauthorized activities, and to secure our platform and users.
• Legal and Regulatory Compliance: To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know your customer (KYC) requirements, and to report to relevant authorities as required by law.
• Communication: To send you important notices, updates, promotional offers, and marketing communications that we believe may interest you, based on your preferences.
• Analytics and Research: To analyze user behavior, understand market trends, and conduct research to improve our services and develop new features.
• Responsible Gaming: To monitor and enforce our responsible gaming policies, providing a safe environment for all players at Zet Casino.

Zet Casino processes your personal data based on several legal grounds, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR):

• Performance of a Contract: Processing is necessary for the performance of the contract between you and Zet Casino, specifically to provide you with our gaming services and manage your account.
• Legal Obligation: Processing is necessary for compliance with a legal or regulatory obligation to which Zet Casino is subject, such as AML, KYC, and tax laws.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by Zet Casino or by a third party, provided that your fundamental rights and freedoms do not override those interests. This includes interests in preventing fraud, securing network and information, direct marketing, and improving our services.
• Consent: In certain situations, we may ask for your explicit consent to process your personal data for specific purposes, such as sending you marketing communications. You have the right to withdraw your consent at any time.

Zet Casino may share your personal information with third parties under specific circumstances, always with appropriate safeguards:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, data analysis, IT services, customer support, and marketing assistance. These providers have access to personal information needed to perform their functions but are contractually obligated not to use it for other purposes.
• Regulatory and Law Enforcement Authorities: We may disclose your information to government, regulatory, or law enforcement authorities if required by law, court order, or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate potential illegal activities.
• Fraud Prevention Agencies: To prevent fraud and money laundering, we may share your information with third-party organizations and agencies involved in fraud prevention and identity verification.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
• Affiliates: We may share information with our corporate affiliates for business and operational purposes.

The security of your personal information is a top priority for Zet Casino. We implement a variety of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: We use industry-standard SSL (Secure Socket Layer) encryption technology to protect your data during transmission.
• Access Controls: Access to your personal data is restricted to authorized employees and service providers who need the information to perform their duties.
• Firewalls: Our systems are protected by robust firewalls to prevent unauthorized access.
• Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.
• Data Minimization: We only collect and retain personal data that is necessary for the purposes for which it is processed.

While we use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, Zet Casino cannot guarantee its absolute security.

Under applicable data protection laws, including GDPR, you have several rights regarding your personal data. Zet Casino helps you exercise these rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions, for example, if you contest the accuracy of the data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data in certain situations, particularly when processing is based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable data protection laws.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may require you to verify your identity before processing your request.

Zet Casino uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: These cookies are necessary for the website to function correctly, enabling core functionalities like security, network management, and accessibility.
• Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information about the number of visitors, which pages are most popular, and how users navigate the site. This helps us improve how Zet Casino works.
• Functionality Cookies: These cookies allow us to remember your preferences, such as your language choice or region, to provide a personalized experience.
• Targeting/Advertising Cookies: These cookies deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the website's features.

Zet Casino retains your personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for different types of data varies depending on:

• The nature of the data.
• The purpose for which it was collected.
• Any legal or regulatory obligations that require us to retain it for a specific period (e.g., AML regulations).
• Our legitimate business interests.

Once your data is no longer required, we will securely delete or anonymize it. If you close your account, we may retain certain information for a period as required by law, to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms and Conditions, and take other actions permitted by law.

As Zet Casino operates internationally, your personal data may be transferred to, stored in, and processed in countries outside of your country of residence, including countries that may not offer the same level of data protection as your home jurisdiction. When we transfer your personal data to other countries, we ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.

These safeguards may include:

• Transferring data to countries deemed by the European Commission to provide an adequate level of protection for personal data.
• Using standard contractual clauses approved by the European Commission, which provide specific data protection safeguards.
• Implementing other legally recognized mechanisms to ensure adequate protection.

By using our services, you consent to the transfer of your personal data to countries outside your country of residence.

Zet Casino's services are not for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete such information from our records. If you believe that a child has provided us with personal information, please contact us immediately.

Zet Casino may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any modifications constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer (DPO) or our customer support team.

• Email: [email protected]
• Live Chat: Available 24/7 on our website.

We address your inquiries promptly and transparently. Thank you for choosing Zet Casino.